PO Box 250, Coleman, Alberta – Tel: 403-563-5120- Email:

**This Posting will remain open until Friday, 20 September 2019** 


Position: Volunteer Training Coordinator

Reporting To: Director of Camping

Work Centre: Remote/Telecommute; and on-site at CLBC Lake Site

Date: 7 October, 2019 or as soon as possible

Hours: Permanent Part-Time (~7 - 10 hours/week; seasonal peak in May-September) 

Remuneration: Negotiable Salary


Crowsnest Lake Bible Camp (Crow) is a ministry that works. 

For more than 60 years, Crow has invited people to apprentice themselves to Jesus, and to learn to walk as Jesus did. We are a professional and accomplished organization; we are confident in our theory and approach to Christian camping. 

We are good at summer camp.  

The successful candidate will join a staff team that cares about each other and cares about kids, and responding to their needs of heart, soul, mind and body. If you aren’t already, you will immediately become part of a large and distinguished Crow family that cares about this camp and its place in God’s Kingdom, and is dedicated to bringing glory to God. 

You can read our Mission Statement here (if you’re into that sort of thing).


The Volunteer Training Coordinator (VTC) is responsible for ensuring that all Crow volunteer staff know what they need to know in order to have success in their job.

That doesn’t mean that you need to do it all yourself! In some cases, the VTC will be responsible for all aspects of content creation, scheduling and delivery. In other cases, the VTC will merely coordinate specialist volunteers and subcontractors to ensure that the volunteers learn what they need to know. 

The Volunteer Training Coordinator works to ensure that Crow’s extensive catalogue of successful training sessions remains current and evergreen.  This means:

  • Discarding outdated sessions;

  • Refining Crow’s in-house training materials;

  • Organizing, updating manuals and job descriptions for volunteers, like the speaker and Program Director Manuals;

  • Creating new curricula and manuals or introducing sessions as gaps in training process become apparent;

  • Partnering with professional outside providers where appropriate.

The successful candidate will need to build and maintain a calendar of training sessions, covering both:

  • the in-house training that Crow offers (on topics like, for instance, Cabin Management techniques; Program Directing; Kitchen; canoeing/Rock Climbing/Archery Skills Training) and,

  • training sub-contracted to other firms (St. John’s Ambulance and Rocky Mountain Adventure Medicine for First Aid; ASIST Suicide intervention training; Mental Health First Aid; etc) 

This is a job for a skilled communicator, who knows the business of camp well. Success in this demanding role will require a knowledge of the skills required for camp, and familiarity and comfort with skilled trainers who can manage content provision. 

The VTC will be responsible for ensuring that all aspects of training weekends are prepared for, including coordinating accommodations, working with the kitchen and rental coordinators to ensure that food is available, and arranging recreation and entertainment as required for training session participants.

The VTC is also responsible for managing a budget related to training expenses. In many cases, we open our training sessions up to the public, as a way of integrating with the community, and also as a way of subsidizing our training budget. Where relevant grants are available, the VTC would be responsible to apply for them.  A long-term goal is for Crow to become a reliable centre of excellence for training in the Crowsnest Pass, working with other agencies and individuals who are interested in learning with us.

Finally, the VTC serves as a model and support, ensuring that new and returning volunteers are welcomed into the camp and feel capable of managing their roles while at Crow. 

This role will necessarily require the expression of faith to campers and especially staff, so the successful candidate will need to be confident discussing their relationship to God and to the church.

The VTC reports to the Director of Camping. Although this position may be managed remotely or through telework, the VTC is expected to form an integral part of the larger permanent staff team. 


Above all things, the successful candidate must be committed to modelling and living out a practice of discipleship and evangelism. At Crow, we aspire to servant-leadership, which entails service to Jesus as God, campers, co-workers and other leaders, and living humbly: considering others more important than yourself. If you can see yourself in our code of conduct (here) and our mission statement (here) and core beliefs (here) you should consider applying. 

Knowledge and Skills 

  • Bachelor’s Degree, or equivalent training/experience that is relevant.

  • Current basic or higher First Aid course  

  • Class 4 driver’s license or higher

  • Experience leading teams, delegating tasks, and managing volunteers, and other team/staff members. 

  • Basic financial management skills, in order to manage the volunteer and training budget, 

  • Knowledge of and compliance with safety codes and standards for training and human relations;

Personal Capacities

  • Fluency, comfort, and ability to communicate the gospel

  • Excellent network and capacity within Southern Alberta and BC local churches.

  • Creative approach to training, encompassing:

    • a willingness to work within Crow’s existing training paradigm, 

    • a willingness to expand Crow’s vision of training and re-orient our practices where appropriate

  • Mature, capable, cooperative, outwardly-oriented person

  • Teamwork and cooperation within a diverse team:

    • Prioritizes unity within the Crow team (including permanent & volunteer staff)

    • Encourages respect, sensitivity and understanding for individuals and their differences 

  • As this is potentially a telework/remote work opportunity, reliability is essential:

    • punctuality; efficient use of time; prioritizing tasks; ability to work independently

  • Proven to be wise in decision-making, & professional and responsible in dealing with people 

  • Good character, as outlined in Crowsnest Lake Bible Camp Code of Conduct 

  • Clean criminal background and clean driving record;

  • Desire to work & live in a camp community, with high time demands, especially in peak training season (May/June and Summer)


The Volunteer management process at Crow is divided into three parts:

  1. Recruitment

  2. Training

  3. Administration and Screening

The expectation is that each of the roles will support and help to manage the workload of the others, as each job requires knowledge and guidance from the other two. Cross-training and working together will be essential for the success of each position related to volunteer management. Together, the volunteer management team set the tone  and contribute to the culture of camp as a whole, by supporting the volunteers throughout the year, staying in touch and building lasting relationships with campers and volunteers, with an especial focus on summer support and pastoral-type care.

Training & Mentoring: Program Design for Training and Mentoring Activities, including:

  • Building a training calendar, 

  • Overseeing pre-camp training (including especially Leadership Retreat, and  Acclimatization Camp)

    • Content provision and instructor selection for topics which may include, but are not limited to, Ministry Philosophy; Camper Follow-Up; Program Specific Roles (Speaker, Director, Cabin Leader, etc); Age-Specific Instruction (Junior, vs Intermediate, vs Senior, for instance); and especially Abuse Prevention and Disclosure.

  • Managing relationships with outside training providers for 

  • Developing, as required, training & mentorship programs for summer staff and other volunteers. This especially includes PIT Crew and other training opportunities for young leaders.

These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.

Communication with Board and Full Time Staff

  • Work in conjunction with the Director of Camping in regards to budget, major program and training needs, vision, and goals.

  • Participate in meetings of the program committee

  • Write a report prior to each board meeting and send it to the Director of Camping.

  • Be intentional about building relationships and communication with the other full time staff:

    • Works very closely with the volunteer administrator to assist with volunteer application forms, and the processing of completed forms

    • Works very closely with the volunteer relations coordinator to assess volunteer preparedness, gaps in knowledge and to manage training sessions that are appropriate for staff needs

    • Work in conjunction with the Kitchen Administrator regarding coordination of cook’s training and sharing dietary needs of volunteers and staff

    • Work in conjunction with the Director of Outdoor Programs regarding skills training for canoeing, archery, and rock climbing

    • Work in conjunction with the Director of Camping to:

      • Participate as directed in fundraising, and

      • Maintain a healthy family & active spiritual life, with a sensible life rhythm & prioritization 


  • Ensure that all volunteers, permanent and summer staff are appropriately trained (with, for instance, First Aid and role-specific skills intake interviews), in keeping with Crowsnest Lake Bible Camp Policy and relevant governmental, insurance, and ACA regulations

  • Participate in emergency response under the direction of the Director of Outdoor Programs 

  • Follows and disseminates all safety rules and regulations in order to minimize risk and enhance the safety of employees and visitors;

  • Checks property and grounds for unsafe conditions, and clears hazards

  • Reports safety conditions, security issues (for instance, conflict with neighbours and their animals), and illegal activities to Director of Camping

Camp Policy

  • Be familiar with CLBC's policy and ACA standards.

Aug 20, 2019 By David Graham