PO Box 250, Coleman, Alberta – Tel: 403-563-5120- Email:

**This Posting will remain open until Friday, 20 September 2019** 


Position: Volunteer Relations Coordinator (VRC)

Reporting To: Director of Camping

Work Centre: Remote/Telecommute; and on-site at CLBC Lake Site

Date: 7 October, 2019 or as soon as possible

Hours: Permanent Part-Time (~15-20 hours/week; seasonal peak in May-September) 

Remuneration: Negotiable Salary


Crowsnest Lake Bible Camp (Crow) is a ministry that works. 

For more than 60 years, Crow has invited people to apprentice themselves to Jesus, and to learn to walk as Jesus did. We are a professional and accomplished organization; we are confident in our theory and approach to Christian camping. 

We are good at summer camp.  

The successful candidate will join a staff team that cares about each other and cares about kids, and responding to their needs of heart, soul, mind and body. If you aren’t already, you will immediately become part of a large and distinguished Crow family that cares about this camp and its place in God’s Kingdom, and is dedicated to bringing glory to God. 

You can read our Mission Statement here (if you’re into that sort of thing).


Crow is primarily staffed by volunteers. The primary focus of this role is identifying potential candidates, recruiting, and supporting those volunteers throughout the year and especially in the summer. This role is highly relational, and an ideal position for the archetypical connector. Far more of our volunteers are returning to camp, due to prior relationships, as opposed to those who come to Crow for the first time ever. The role of VRC is about building and maintaining lasting relationships with people who care about camp and want to see God’s kingdom grow through evangelism & discipleship.

Every summer, Crow fills some 450 volunteer roles across:

  • Two sites (Mountainous Site and Lake Site)

  • Thirteen (13) youth camp sessions (6 at Lake Site, and 7 at Mountainous Site)

  • Four (4) specialized outtrips (Father & Son; Senior Women; All Boys and All Girls Outtrips)

  • Two (2) family camps (Mountainous and Lake)

  • One (1) special population camp (Keenagers)

This does not mean you have to do it all! Delegation to board members and to other interested volunteers, as well as to other members of the staff team will be essential. The Volunteer Relations Coordinator (VRC) is responsible for coordinating recruitment of all volunteers at Crowsnest Lake Bible Camp, for summer and off-season camps (including Reunions and Winter Camp). This means connecting during the year in order to ensure adequate staffing for all Crow camps as required with:

  • Previous Crow volunteers (Crowmunity events)

  • Local Churches and Bible Colleges

  • Former Campers

  • Other contact points (for instance, social media, industry magazines, Camp Daze; conferences & seminars)

There is a great deal of flexibility in this role, and the successful candidate may feel free to shape it to their particular skills, network and vision. This is also very much an outcomes-oriented position, with the goal being ensuring the proper contingent of staff for all positions:

  • Core Staff: (Speaker; Director; Head Cook; PIT Leaders)

  • Program Support Roles: (Assistant Cooks; Dish Pit; Dining Room Host;  Floater; Child Care)

  • Camper Facing (front line) Roles: (Cabin Leaders; Outtrip Directors; Worship Coordinator; Nurse)

The VRC is responsible for the coordination and administration of all aspects of the Bursary Program, which provides a financial gift to volunteers who would otherwise be unable to volunteer. This doesn’t mean you have to do it all, but will delegate and coordinate elements of the bursary program as appropriate and ensure that it is completed. This includes marketing, communication with supporting churches, fundraising and reporting connected with this program. 

The VRC reports to the Director of Camping. Although this position may be managed remotely or through telework, the VRC is expected to form an integral part of the larger permanent staff team. 


Above all things, the successful candidate must be committed to modelling and living out a practice of discipleship and evangelism. At Crow, we aspire to servant-leadership, which entails service to Jesus as God, campers, co-workers and other leaders, and living humbly: considering others more important than yourself. If you can see yourself in our code of conduct (here) and our mission statement (here) and core beliefs (here) you should consider applying.

Knowledge and Skills

  • Bachelor’s Degree, or equivalent training/experience that is relevant.

  • Basic financial management skills, in order to manage the volunteer recruitment budget, 

  • Current basic (or higher) First Aid course. 

  • Experience leading teams, delegating tasks, and managing volunteers, and other team/staff members. 

  • Class 4 driver’s license or higher

Personal Capacities

  • Fluency, comfort, and ability to communicate the gospel

  • Excellent network and network development capacity within Southern Alberta and BC local churches.

  • Creative approach to recruitment encompassing:

    • a knowledge of Crow’s current volunteers and recruitment methodology 

    • a willingness to expand Crow’s vision of recruitment and to try new things to ensure our success

  • Mature, capable, cooperative, outwardly-oriented person

  • Teamwork and cooperation within a diverse team:

    • Prioritizes unity within the Crow team (including permanent & volunteer staff)

    • Encourages respect, sensitivity and understanding for individuals and their differences 

  • As this is potentially a telework/remote work opportunity, reliability is essential:

    • punctuality; efficient use of time; prioritizing tasks; ability to work independently

  • Proven to be wise in decision-making, & professional and responsible in dealing with people 

  • Good character, as outlined in Crowsnest Lake Bible Camp Code of Conduct 

  • Clean criminal background and clean driving record;

  • Desire to work & live in a camp community, with high time demands in peak recruitment season (May/June & Summer)


The Volunteer management process at Crow is divided into three parts:

  1. Recruitment

  2. Training

  3. Administration and Screening

The expectation is that each of the roles will support and help to manage the workload of the others, as each job requires knowledge and guidance from the other two. Cross-training and working together will be essential for the success of each position related to volunteer management. Together, the volunteer management team set the tone  and contribute to the culture of camp as a whole, by supporting the volunteers throughout the year, staying in touch and building lasting relationships with campers and volunteers, with an especial focus on summer support and pastoral-type care.

Recruiting: The VRC oversees the recruitment process from identifying candidates through the time that their completed application is submitted. The VRC is responsible for overseeing all recruitment activities for all applicable roles, for all programs, at both Lake & Mountainous sites. This requires:

  • Identifying: Arranging for (and participating where possible) in meetings with Churches and Youth Groups; Staying in touch with volunteers; arranging (and participating where convenient) in Crow-munity events; praying for crow volunteers; managing a pipeline through PIT, to Cabin Leading; being intentional within the crow community; social media and other tools as required 

  • Connecting – marketing the camp and roles within the camp in order to make the appeal of a volunteer position plain; demonstrating and emphasizing discipleship in our camp practice; ensuring that Crow is a hospitable, welcoming and supportive environment for volunteers at Crow; ensuring that volunteers know expectations; checking in with volunteers throughout the year and prior to arrival at camp; problem-solving with volunteers; challenging & keeping volunteers accountable  

  • Confirming: Working closely with the volunteer administrator to ensure that applicants submit and complete an application

These are not the only duties to be performed. Some duties may be reassigned and other duties may be assigned as required.

Communication with Board and Full Time Staff

  • Work in conjunction with the Director of Camping in regards to budget, major program and training needs, vision, and goals.

  • Leverage board members and interested volunteers to ensure that church visits, Crowmunity and recruitment are happening across Southern Alberta and British Columbia

  • Write a report prior to each board meeting and send it to the Director of Camping.

  • Be intentional about building relationships and communication with the other full time staff, and especially with the Volunteer Management Team:

    • Works very closely with the volunteer administrator to assist with volunteer application forms, and the processing of completed forms

    • Works very closely with the volunteer training coordinator to assess volunteer preparedness, and to plan training sessions that are appropriate for staff needs

    • Work in conjunction with the Kitchen Administrator regarding recruitment of head and assistant cooks

    • Work in conjunction with the Director of Outdoor Programs regarding recruitment of outdoor program related staff, including helping to market the COLTS program and recruitment of returning Outtrip Directors (OTDs)  

    • Work in conjunction with the Registrar to ensure that as cabin leaders and volunteers are confirmed, campers are accepted.

    • Work in conjunction with the Director of Camping to:

      • Participate as directed in fundraising, and

  • Maintain a healthy family & active spiritual life, with a sensible life rhythm & prioritization


  • Ensure that all volunteers have appropriate capacity for the role for which they are being recruited, including personal fit and qualifications (ie First Aid training for cabin leaders, or credentials for nurses)

  • Participate in emergency response under the direction of the Director of Outdoor Programs 

  • Follow and disseminates all safety rules and regulations in order to minimize risk and enhance the safety of employees and visitors;

  • Checks property and grounds for unsafe conditions, and clears hazards

  • Reports safety conditions, security issues (for instance, conflict with neighbours and their animals), and illegal activities to Director of Camping

Camp Policy

  • Be familiar with CLBC's policy and ACA standards.

Aug 20, 2019 By David Graham